Privacy Policy

1. Overview

Sarwar Peace Trust ("we", "us", or "our") is a registered non-profit trust (Reg. No: E-36909) operating under the Bombay Public Trusts Act, 1950, with its principal place of business at R.NO.10, Ground Floor, Hutments Compound, Dana Bunder, Mumbai – 400009.

This Privacy Policy describes how we collect, use, disclose, and protect the information you provide when you visit sarwarpeacetrust.org (the "Website"), make a donation, volunteer with us, or otherwise interact with our organisation.

2. Information We Collect

We collect information in the following ways:

• Contact Details: Name, email address, phone number, and postal address when you fill out our contact or donation forms.
• Donation Information: Donation amount, payment method, PAN number (for 80G tax receipts), and transaction reference.
• Volunteering / Employment Applications: Resume, qualifications, and references.
• Communications: Messages, queries, or feedback you send us.

• Usage Data: Pages visited, time spent, referring URLs, browser type, and operating system.
• Device & Network Data: IP address, device identifiers, and approximate geographic location.
• Cookies & Tracking Technologies: As described in Section 5.

• Payment Processors: We receive transaction confirmation and a masked card/UPI identifier from Razorpay after a successful payment. We do not store complete card numbers.
• Social Media Platforms: If you contact us or share our content via social media, we may receive basic profile information.

3. How We Use Your Information

We use the information collected for the following purposes:

• To process donations and issue official receipts / 80G certificates.
• To communicate with you about your donation, volunteer activity, or enquiry.
• To send newsletters and updates about our programs and events (only if you have opted in).
• To maintain and improve the Website and user experience.
• To comply with legal obligations, including tax laws and financial regulations in India.
• To detect and prevent fraud or unauthorised transactions.
• To generate anonymous statistical reports on our impact and reach.

We will not use your information for any purpose not described in this policy without your prior consent.

4. Payment & Donation Data

All online payments are processed securely through Razorpay, a PCI DSS-compliant payment gateway. When you donate:

• You are redirected to Razorpay's secure checkout environment.
• Your card, UPI, or net-banking credentials are entered directly on Razorpay's platform — we never see or store these details.
• We receive only a payment confirmation ID and the amount to generate your receipt.

Donation records (name, amount, date) are retained for a minimum of 7 years as required by law for audit and compliance purposes.

5. Cookies & Tracking

We use cookies and similar technologies to enhance your experience on our Website. The types of cookies we use include:

• Essential Cookies: Necessary for the Website to function (e.g., remembering your form entries within a session). You cannot opt out of these.
• Analytics Cookies: Help us understand how visitors interact with the Website (e.g., Google Analytics). Data collected is aggregated and anonymised.
• Preference Cookies: Remember your settings and preferences for a better experience.

6. Sharing of Information

We do not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party services (e.g., Razorpay, email delivery services) who assist us in operating the Website or delivering services to you. They are contractually bound to protect your data.
• Legal Obligations: When required to do so by law, court order, or government authority, or to protect the rights and safety of our beneficiaries or the public.
• Organisational Transfers: In the unlikely event of a merger, amalgamation, or dissolution of the Trust, you will be notified before any personal data is transferred.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted via the Website.
• Access controls limiting who can view personal data within our organisation.
• Regular security reviews of our systems and processes.
• Use of PCI DSS-compliant payment processors for all financial transactions.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

You have the following rights with respect to your personal information:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Ask us to correct any inaccurate or incomplete information.
• Right to Erasure: Request deletion of your data, subject to our legal retention obligations.
• Right to Opt-Out: Unsubscribe from marketing communications at any time by clicking "unsubscribe" in any email or by contacting us.
• Right to Portability: Receive your data in a structured, commonly used format.

To exercise any of these rights, please write to us at info@sarwarpeacetrust.org. We will respond within 30 days of receipt of your request.

9. Children's Privacy

Our Website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it promptly.

Parents or guardians who wish to make a donation on behalf of a family may do so using their own personal details.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Post a notice on our Website, and where appropriate, notify you via email.

We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of the Website after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out: